The American Musical and Dramatic Academy (AMDA), with campuses in Los Angeles and New York City, is one of the foremost post-secondary performing arts schools in the country. AMDA NY offers two-year conservatory programs.
The successful Library Information Assistant will demonstrate an in-depth knowledge of the integrated library system, a confident, flexible and collaborative leadership style, excellent communication skills, and a commitment to providing outstanding customer service. The successful candidate will also demonstrate problem solving skills and a keen attention to detail.
- Under the general supervision of the Library Services Technician, a Library Information Assistant:
- Opens and closes the Library.
- Supervises daily operation of circulation desk: checks in and checks out material, maintains and updates patron records, reconciles register receipts, collects fines and fees.
- Assists in the implementation, coordination and delivery of library services support, and provides related front-line customer service to library patrons.
- Provides circulation/reference service and instruction to all library patrons in person or electronically, using print, media and computer resources; directs patron questions to the proper person or reference source.
- Assists library patrons with locating and borrowing library materials.
- Interprets and explains library policies and procedures while supporting the objectives and action plans of the library.
- Functions as shift supervisor and serves as leader on duty to coach and motivate student workers; holds self and others accountable to high performance standards, strengthens others through consistent coaching and feedback.Troubleshoots computers, printers, photocopiers.
- Promotes library by conducting tours and visits.
- May take responsibility for the facility, staff and operations in the absence of Library Management Team.
- Knowledge of standard library content, function and operation.
- Knowledge of policies and procedures of library.
- Standard technical services practices and methods.
- Customer/public service skills.
- Organizational skills.
- Strong interpersonal, oral, and written communication skills, even under pressure.
- Successfully demonstrated ability to work as part of a team.
- Bachelor’s degree, or any combination of education and experience equivalent to an Associate’s degree in liberal arts; preferably a performing arts background
- Successfully demonstrated public service experience with the ability to work well with a diverse patronage
- Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously
- Strong computer and technology skills, including Microsoft Office, online searching, and library resources
- Must be available a minimum of three (3) days during the week and Saturday and Sunday availability; able to work a flexible schedule that meets the needs of the library, including evenings, weekends, and call-in shifts
- Weekly commitment may range from a minimum of 15 hours up to 29 hours, depending on availability