The American Musical and Dramatic Academy (AMDA), with campuses in Los Angeles and New York City, is one of the foremost post-secondary performing arts schools in the country. AMDA NY offers two-year conservatory programs.

The successful Library Information Assistant will demonstrate an in-depth knowledge of performing arts material and practices; a confident, flexible and collaborative leadership style; excellent communication skills; and a commitment to providing outstanding customer service. The successful candidate will also demonstrate problem solving skills and a keen attention to detail.

Required Qualifications

• Must have a background, or experience, in the performing arts.

• Must commit to a minimum of 15 hours of availability each week, to include nights and weekends. Weekly commitment may range from 15 hours up to 29 hours, depending on weekly schedule.

• Scheduling flexibility highly preferred.

• Bachelor’s degree or any combination of education and experience equivalent to an Associate’s degree preferred.

• Successfully demonstrated public service experience with the ability to work well with a diverse patronage.

• Strong organization and problem solving skills, including the ability to perform multiple tasks simultaneously.

• Strong computer and technology skills, including Microsoft Office, online searching, and library resources.

Principal Responsibilities

Under the general supervision of the Library Management Team, a Library Information Assistant:

• Provides circulation/reference service and instruction to all library patrons in person or electronically, using print, media and computer resources; directs patron questions to the proper person or reference source.

• Assists in the implementation, coordination and delivery of library services support, and provides related front-line customer service to library patrons.

• Supervises daily operation of circulation desk:  checks in and checks out material, maintains and updates patron records, reconciles register receipts, collects fines and fees.

• Functions as shift supervisor and serves as leader on duty to coach and motivate student workers; holds self and others accountable to high performance standards, strengthens others through consistent coaching and feedback.

• Interprets and explains library policies and procedures while supporting the objectives and action plans of the library.

• Opens and closes the Library with the assistance of student workers.

• Troubleshoots technical services.

• Promotes library by conducting tours and visits.

• May take responsibility for the facility, staff and operations in the absence of Library Management Team.

Key Competencies

• Performing arts knowledge, including but not limited to musical theatre, drama, and dance subject matter.

• Knowledge of standard library services, practices, and methods.

• Excellent customer/public service skills.

• Organizational and multitasking skills.

• Strong interpersonal, oral, and written communication skills, even under pressure.

• Ability to work as part of a team.