Circulation Desk Supervisor

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Job Description

The Oberlin College Library invites applications for the position of Circulation Desk Supervisor (evening/weekend) in the Conservatory Library. This is a .63 FTE Administrative Assistant position that serves as supervisor of Student Library Assistants and the facility during evenings and on Sundays; offers circulation and back-up reference assistance to patrons during those times; provides computer and technical support for the library. This position has broad responsibilities and a high level of autonomy; the supervisor oversees operations of the library in the absence of other staff for 31.5 hours per week – (mid-August through end of December; mid-January through end of May. Sun 2:30-11:00pm, Mon-Thurs 5:00-11:00pm). Hours will vary over academic breaks. The position reports to the Conservatory Librarian for Public Services.


Oberlin College & Conservatory values diversity, equity, and inclusion (DEI), as it is an essential part of our College and Conservatory culture. It is important that the incumbent uses a DEI lens to successfully inform practices within and beyond the Oberlin College Libraries.


Responsibilities

 Supervision & Facilities Management

  • Supervise all public services student assistants working during evening and weekend hours. Responsible for closing library at specified times.

  • In cooperation with the Circulation Coordinator, interview, hire, train, and evaluate student staff.

  • Operate the libraries’ automated circulation system and Blackboard, our learning management system.

  • Assist in resolving mechanical problems, including troubleshooting public computers, printer, and copy-machine malfunctions.

Outreach, User, & Instruction Assistance

  • Develop friendly, cooperative working relationships with library users. Assist the public by answering routine information questions, resolving problems, and providing referrals to library staff.

  • Instruct clientele in use of computers, listening, audio-visual equipment, and photocopiers as needed.

  • Interpret and enforce library policies with patrons.

  • Page materials as necessary.

  • Assist the Public Services Librarian with library outreach, library programming, and social media initiatives that will support the Conservatory library’s activities and advocacy efforts.

  • Process Reserve materials (including the creation and manipulation of database records) and assist with setup and maintenance of the module.

Other Initiatives

  • Maintain close working relationship with the Circulation Coordinator and half-time Stacks Coordinator /Circulation Assistant regarding public services activities and collection management issues, including a nightly shift report.

  • Assist the Head of the Conservatory Library and Technical Services Librarian with collection maintenance projects.

  • Perform other related duties as required.


Required Qualifications

  • College degree or equivalent library experience.

  • Previous supervisory experience.

  • Demonstrated strong public service orientation and a strong commitment to diversity, equity, and inclusion.

  • Excellent oral and written communication skills.

  • Keyboarding speed of 35 wpm with emphasis on accuracy.

  • Work experience demonstrating the ability to perform the following;

    • excellent organizational skills in a broad range of situations,

    • word processing

    • meticulous and detailed work with accuracy,

    • work in a collaborative environment,

    • work flexibility under deadline pressures and sustain work on projects despite interruptions,

    • handle confidential documents and communications.

  • Favorable references.


Desired Qualifications

  • Previous library experience using an automated circulation system.

  • Music background/familiarity with music resources and the ability to read music.

  • Ability to work with little supervision and within a team framework.

  • Willingness to pursue additional education and skills development.

  • Social Media experience, e.g. assist with posting and promoting Conservatory Library activities on established Twitter, FB, and Instagram accounts.

  • Ability to resolve difficult interactions with library users.

  • Adeptness to respond to unforeseen crises with a level head and keen problem solving skills.

  • Ability to balance assertiveness and diplomacy.

  • Strong commitment to building and nurturing positive relationships among users and colleagues.

  • Willingness to contribute in a collegial fashion as a member of the Conservatory Library and OCL as a whole.


Compensation

  • This paygroup 5 position is to be filled at an actual monthly salary $2,966.88 rate of or at the appropriate transfer rate for internal candidates.

  • This position is eligible for a comprehensive benefits package.

How to Apply

See the full job ad and apply here: http://jobs.oberlin.edu/postings/5662

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